Terms of Use

These General Terms of Use govern the use of the Boostermark platform, accessible at boostermark.fr.

By using the Boostermark platform, you unconditionally accept these General Terms of Use.

Last updated: 01/12/2026

1. Definitions

Platform: The Boostermark website accessible at boostermark.fr
Publisher: Sadeg Yanis — Sole proprietor (Symplyweb), SIRET 990 263 790 00018
User: Any person registered on the platform
Buyer: User purchasing services or products on the platform
Seller: User offering offers or bundles for sale
Offer: Digital service or product listed for sale by a seller
Bundle: Set of offers grouped together and offered by a seller
Order: Purchase of an offer or bundle by a buyer

2. Purpose and scope

Boostermark is a marketplace platform connecting sellers and buyers for the sale of digital services and products.

These General Terms of Use apply to all users of the platform. They take precedence over any other document.

Important: Boostermark acts as a technical intermediary and does not substitute for sellers in the contractual relationship with buyers. The sales contract is concluded directly between the seller and the buyer.

3. Registration and user account

3.1. Account creation

Using the platform requires creating a user account. Users must provide accurate and up-to-date information.

Registration is reserved for individuals of legal age and legal entities with the legal capacity to contract.

ℹ️ Explicit acceptance: During registration, users must check a box to expressly accept these General Terms of Use. This explicit acceptance strengthens contractual proof in case of dispute and ensures that users have read the terms of the contract before creating their account.

3.2. Account security

Users are responsible for the confidentiality of their login credentials. Any use of the account is presumed to be performed by its holder.

In case of loss or theft of credentials, users must immediately notify us.

3.3. Suspension and termination

Boostermark reserves the right to suspend or delete any account in case of:

Non-compliance with these General Terms of Use
Fraud or attempted fraud
Abusive or harmful behavior
Prolonged inactivity of more than 12 consecutive months without login or activity on the account

Suspension notification: In case of 12 months of inactivity, Boostermark commits to notifying the user by email at least 30 days before permanent account deletion, allowing them to reactivate their account if desired.

3.4. Tax data for business buyers

Business buyers (legal entities or sole proprietorships) must provide accurate and complete tax information in their profile, including:

Company name or business name
Registered office address
Intra-Community VAT number (for companies established in the European Union)
SIREN/SIRET number (for French companies)

Automatic VAT number validation (VIES)

For business buyers established in the European Union:

Intra-Community VAT numbers are automatically validated in real-time via the European VIES system (VAT Information Exchange System) upon entry or modification in the profile.

Validation consequences:

Valid VAT number: Business buyers benefit from the VAT reverse charge mechanism in accordance with article 283-2 of the French General Tax Code. Purchases are invoiced excl. VAT. The buyer is liable for VAT in their country of establishment.
Invalid or absent VAT number: Purchases are invoiced incl. VAT with French VAT applied at 20% (B2C regime - individuals).

Periodic re-validation and notification

VAT numbers are periodically re-validated automatically by the platform to ensure their continued validity (deregistration, suspension, change in tax status).

In case of VAT number becoming invalid:

The buyer is notified by email as soon as possible
Future transactions will be automatically invoiced incl. VAT with French VAT until a new valid number is provided
The buyer must update their profile with a valid VAT number to restore the excl. VAT regime

Tax data retention

In accordance with French and European legal obligations regarding tax and customs traceability, all VIES validation records (date, time, validation result) are retained for 10 years for tax and customs audit purposes.

ℹ️ Buyer's responsibility: Business buyers are responsible for the accuracy and truthfulness of the tax information provided. Any false declaration engages their civil and criminal liability. Buyers commit to keeping their tax information up to date and immediately notifying Boostermark of any change in tax status (deregistration, business closure, VAT number change, etc.).

4. Boostermark liability

4.1. Role as technical intermediary

Boostermark acts as a technical intermediary and is not a party to the sales contract between buyer and seller. Boostermark is not responsible for the execution of contracts concluded between users.

4.2. No warranty

Boostermark does not guarantee:

The quality, conformity, or legality of offers proposed by sellers
The accuracy of information provided by users
The proper execution of transactions between buyers and sellers
The absence of interruptions, errors, or bugs on the platform
The compatibility of the platform with any particular equipment or software

4.3. Exclusion of indirect damages

Under no circumstances shall Boostermark be liable for any indirect damages, including:

Loss of revenue, profits, income, or customers
Loss or corruption of data
Commercial harm, loss of opportunity, or reputation
Business interruption or lost earnings
Actions by third parties (including actions by buyers or sellers)

This exclusion applies even if Boostermark has been informed of the possibility of such damages.

4.4. Limitation of liability

Except in cases of gross or intentional fault, Boostermark's total liability, from all causes, is limited to the total amount actually paid by the user to Boostermark during the 12 months preceding the event giving rise to liability.

Important: This limitation does not apply to:

Legal obligations that cannot be contractually modified
Personal injury or death
Cases of gross or intentional fault by Boostermark

4.5. Force majeure

Boostermark shall not be liable for failure or delay in performing its obligations resulting from a case of force majeure, as defined by French case law.

Force majeure events include, but are not limited to:

Natural disasters (flood, fire, earthquake, etc.)
War, riots, acts of terrorism
Total or partial strikes, lockouts
Failure or interruption of electronic communication services or hosting provider
Cyberattacks (DDoS, ransomware, etc.), computer hacking
Legislative or regulatory changes making it impossible to fulfill obligations
Failure of essential service providers (Stripe, hosting provider, etc.)

In case of force majeure, Boostermark's obligations will be suspended for the duration of the event. If the force majeure event persists beyond 30 days, users may terminate their account without penalty.

ℹ️ No compensation: The suspension of Boostermark's obligations in case of force majeure does not entitle users to any compensation, except in cases of gross or intentional fault by Boostermark. Users cannot claim any damages for losses suffered due to force majeure events beyond Boostermark's control.

4.6. Liability for gross or intentional fault

The above limitations and exclusions of liability do not apply in cases of gross fault or intentional fault by Boostermark. In such cases, Boostermark will be liable in accordance with general law.

5. Hosting provider status and content moderation (LCEN)

5.1. Hosting provider status

In accordance with article 6-I-2 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy (LCEN), Boostermark acts as a content host for content published by users (offer descriptions, messages, reviews, etc.).

As a host, Boostermark is not subject to a general obligation to monitor content published by users. However, Boostermark reserves the right to moderate, delete, or suspend any content that is manifestly illegal or contrary to these General Terms of Use.

⚠️ Seller responsibility: Sellers remain fully responsible for the legal compliance of their offers and information provided to buyers. They commit to complying with all applicable legal and regulatory obligations regarding their activity, particularly concerning:

Compliance of products and services with current standards
Respect for intellectual property rights
Prohibition of illegal content (counterfeiting, defamation, incitement to hatred, etc.)
Consumer protection (pre-contractual information, withdrawal rights, legal guarantees)
Taxation and social declarations (VAT, social security, taxes)

Sellers indemnify Boostermark against any third-party claims related to their offers or behavior on the platform.

5.2. Reporting illegal content

In accordance with article 6-I-5 of the LCEN, anyone can report to Boostermark content that is manifestly illegal (counterfeiting, defamation, incitement to hatred, illegal pornography, etc.).

Reporting procedure: Reports must be sent by email to [email protected] specifying:

Your complete contact information (surname, first name, address, email, phone)
The exact URL of the disputed content
The nature of the violation and grounds for reporting
Evidence justifying the illegal nature of the content

Boostermark commits to examining all reports within a reasonable time and promptly removing any manifestly illegal content after verification.

False reports: Any abusive or bad faith report engages the civil and criminal liability of its author (article 6-I-4 of the LCEN).

6. Service availability and continuity

6.1. Hosting and availability

Boostermark strives to ensure continuous access to the platform, 24 hours a day, 7 days a week. However, the platform may be temporarily unavailable due to:

Scheduled or emergency technical maintenance operations
Service updates and improvements
Technical failures beyond our control (hosting provider, internet service provider, etc.)
Force majeure events (see article 4.5)

Boostermark cannot guarantee absolute availability and disclaims any liability for temporary service interruptions, except in cases of gross or intentional fault.

6.2. Scheduled maintenance

Boostermark reserves the right to perform scheduled maintenance operations, preferably outside peak hours.

Prior notification: Whenever possible, Boostermark commits to informing users at least 24 hours in advance of any planned service interruption lasting more than 30 minutes, through a platform notification or email.

6.3. Platform modifications

Boostermark reserves the right to modify, improve, or remove all or part of the platform's features at any time, in order to enhance user experience, fix bugs, or comply with applicable legislation.

These modifications do not entitle users to any compensation, unless they substantially and disproportionately affect essential service features.

6.4. Service suspension

Boostermark reserves the right to temporarily or permanently suspend all or part of the service:

Temporary suspension: In case of urgent technical necessity, threat to platform security (cyberattack, data breach, etc.), or violation of these Terms of Use by a user.
Permanent suspension: In case of permanent cessation of Boostermark's activities. In this case, 3 months' notice will be given to users by email, except in cases of technical or legal impossibility.

In case of permanent suspension, funds held by Stripe will be returned to concerned users in accordance with applicable procedures.

6.5. Backups and data loss

Boostermark implements regular backup measures for platform data. However, it is each user's responsibility to locally back up their own data (messages, files, order information, etc.).

Boostermark cannot be held responsible for any data loss resulting from a technical incident, cyberattack, or any other cause beyond its control, except in cases of gross or intentional fault.

7. Intellectual property

7.1. Platform ownership

All elements of the Boostermark platform (design, logo, texts, source code, graphical interface, etc.) are protected by copyright and belong to Symplyweb or its partners.

Any reproduction, representation, modification, publication, or adaptation of all or part of the platform elements, regardless of the means or process used, is prohibited without prior written authorization from Symplyweb.

7.2. User-published content

Content published by users (offer descriptions, images, videos, logos, texts, etc.) remains their exclusive property.

However, by publishing content on the platform, users grant Boostermark a non-exclusive, worldwide, free, and transferable license to:

Display content on the platform and allow other users to access it
Reproduce and adapt content to technical formats necessary for the platform's proper functioning (image resizing, format conversion, etc.)
Use for promotional and marketing purposes: Boostermark may use user content to promote the platform via social media, newsletters, blog, advertising campaigns, or any other communication medium, mentioning the user's name if they wish
Create excerpts for social media publications or marketing communications

This license is granted for the duration of the content's presence on the platform and 6 additional months after its removal, to allow Boostermark to finalize ongoing marketing campaigns.

ℹ️ Marketing content withdrawal: If you wish to remove your content from Boostermark's marketing communications, you can request this at any time by email to [email protected]. Boostermark commits to removing your content from future communications within 15 business days.

User warranty: By publishing content, users guarantee that they have all necessary rights to this content and that it does not infringe any third-party rights (trademarks, patents, copyrights, etc.). Users will indemnify Boostermark against any third-party claims related to content they have published.

8. Personal data and retention

The processing of personal data is described in our Privacy Policy.

By accepting these General Terms of Use, users consent to the processing of their data in accordance with the privacy policy and the General Data Protection Regulation (GDPR).

Your GDPR rights: In accordance with GDPR, you have the following rights regarding your personal data:

Right of access: You can obtain a copy of your personal data processed by Boostermark
Right to rectification: You can request correction of inaccurate or incomplete data
Right to erasure ("right to be forgotten"): You can request deletion of your data under certain conditions
Right to restriction of processing: You can request temporary suspension of data processing
Right to data portability: You can retrieve your data in a structured and commonly used format
Right to object: You can object to the processing of your data for legitimate reasons

To exercise these rights, contact our Data Protection Officer (DPO) at: [email protected]

8.1. Data retention periods

In accordance with GDPR, Boostermark retains personal data for the following periods:

User account data: Throughout the duration of service use + 3 years after last login (legal limitation period)
Transaction and billing data: 10 years from the end of the fiscal year (legal accounting and tax obligation)
Messages and conversations: Throughout the account duration + 1 year after account deletion (in case of disputes)
Connection and security logs: 12 months maximum (LCEN article 6-II obligation)
Banking data: Stored and managed exclusively by Stripe (payment service provider). Boostermark does not retain any banking data

Data Protection Officer (DPO): For any questions regarding the processing of your personal data or to exercise your rights (access, rectification, deletion, portability, limitation, opposition), you can contact our DPO at: [email protected]

9. Modification of General Terms of Use

Boostermark reserves the right to modify these General Terms of Use at any time. Users will be notified of changes by email or via the platform.

Continued use of the platform after modification constitutes acceptance of the new General Terms of Use.

10. Applicable law and jurisdiction

These General Terms of Use are governed by French law.

In case of dispute, French courts shall have sole jurisdiction, in accordance with the applicable rules of jurisdiction.

11. Contact

For any questions regarding these General Terms of Use:

Email: [email protected]
Address: Symplyweb, 200 Rue de la Croix Nivert, 75015 Paris, France